My Laptop Says no Internet Access [Fixed]

There are some users who complain that they face the error “DNS_PROBE_FINISHED_NO_INTERNET” while connecting to the internet. The laptop shows that it is connected to the network and the network icon shows it is working well. But they are unable to browse anything. If you are one of them, this discussion is for you too. Let’s see what measures you can try to solve this problem. By the way one can get rid of DNS PROBE FINISHED NO INTERNET error by following this guide by Pingzic tech blog, I followed the guide and it resolved the issue in a minute.

Method # 1: Restart the System

First, you should reboot the system and try to browse your desired sites again. This trick sometimes works very fine, and you do not need to go ahead. If it does not work, move to the methods below.

Method # 2: Check the Router and Reset it

There may be something wrong with the settings of your internet router. You need to reset it by using a thin pin. You will see a small hole at the bottom of the router that also shows the sign “Reset.” You need to insert the pin into it and keep it pressing for at least ten seconds and release it. Now wait for a while, it will restart in a couple of minutes. Try to open the sites now. It will work for sure.

Method # 3: Reinstall/Update the Driver

Sometimes, the error code “DNS_PROBE_FINISHED_NO_INTERNET” appears due to a corrupted or old version of the network driver. You need to update it. You can also uninstall and then re-install too.

  • Go to the “Start” button and type “Device Manager” in the Search Bar.
  • You need to click “Network Adapters” appears in the list.
  • Now you should right-click the driver where you see a yellow triangle. It shows a corrupted or old version of drivers. So, you need to select “Uninstall” from the list.
  • Use another PC to install their drivers from the manufacturer’s official website. Download the latest versions of the drivers and install here by using a USB device.

Detailed guide is here:

Method # 4: Configure DNS

You need to change the configuration of DNS by following the process below.

  • Just go to the bottom right corner of the desktop window where you will see the “Network” icon. As soon you right-click on it, you will see the option “Open Network and Sharing Center.”
  • On the left side, there is a category “Change Adapter Settings” that is your required option.
  • Now right-click your active network connection and select “Properties.”
  • Here, you need to click “Internet Protocol Version 4 (TCP/IPv4)” and also click “Properties” tab.
  • It will show you the DNS configuration that you need to change. Click the radio button “Use the Following DNS server addresses.
  • Add “” in “Preferred DNS server and “” in the “Alternate DNS server.” Click “OK” to save the changes.

Check this post for more info about DNS configuration:

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